Here you'll find the answers to the most common questions about our products. If your question is not listed below, please contact our support team and we'll get back to you with an answer. 

General Questions

Who can use Easy-IP?
Easy-IP is ideal for organizations with thousands of IP Addresses or subnets, such as Internet Service Providers (ISPs), Telcos or large Enterprises, but it is equally suitable for smaller networks with a few hundred nodes.

Does it take long to install?
Unlike other IPAM solutions which can take many hours of complex configuration, Easy-IP can be installed and discovering your existing IP network in less than 10 minutes.

How scalable is Easy-IP?
Easy-IP can scale from a single-user with a few hundred nodes, right up to Global Service Providers with tens of thousands of subnets and millions of IP addresses.

Does Easy-IP support multiple users?
Easy-IP fully supports simultaneous access by multiple users in diverse geographical locations. Easy-IP can support anywhere from 1 to 100 concurrent users.

Can I customize the database by adding my own fields?
Yes. With Easy-IP custom fields, you can track specific information such as Operating System, Circuit Number, Line Speed, or OSPF Area, and customize the information to suit your own network.

What are the System Requirements?
See the information in the sidebar.

API/SDK

Is there an Easy-IP API/SDK available?
Yes, an API is available by request. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

Host Discovery

How long does it take to perform a Host Discovery?
Testing has shown that a first time ping discovery conducted on a network with 1,000 devices takes less than 2 minutes. The exact length of time required to perform a discovery depends on several factors, including the scope of discovery being performed, latency, bandwidth and response time.

Backup/Restore

What happens if my data is corrupted?
The Easy-IP online backup feature allows you to back up data while your database is still online, there's no need to shut the database down.

Can I automate Backups?
With the built-in Task Scheduler, you can automate tasks such as Database Backup, Network Discovery or Reporting to run daily, weekly or monthly, at a time that suits you.

Audit Trails

Is there an audit trail for change management?
Yes. Easy-IP keeps track of all additions, deletions, and changes to the database by each user. The changes are time stamped to ensure a full audit trail, ensuring full compliance with regulatory requirements such as SOX, PCI, and HIPPA.

IP Address Management

Does Easy-IP support VLSM and CIDR?
Yes. Easy-IP has extensive drag & drop functionality for partitioning address space into variable length subnets (VLSM), including automatic subnet mask calculation, along with visual graphic indication of the CIDR prefix for every subnet.

Does Easy-IP handle IPv6?
Yes. Concurrent support for both IPv4 and IPv6 future-proofs your investment and streamlines your migration to IPv6.

What about overlapping IP space?
Yes. Using Autonomous Networks, you can manage multiple instances of overlapping IP Address space. Complex networks may be split into different groups according to network topology, countries, regions, or departmental functions.

Does Easy-IP support RFC1918?
Yes. Easy-IP handles both private (RFC1918) and public (ARIN/RIPE allocated) IP Address space.

Does Easy-IP keep track of OSPF areas or VLANS?
OSPF information can be tracked by creating a custom field. When you add a new subnet, simply enter the OSPF area or AS number to which the subnet belongs in the custom field. The same applies to VCI/VPI, Frame Relay DLCI, VLAN, NAT or any other type of interface.

Web Interface

Is there a Web Interface?
Yes - Easy-IP also offers an AJAX Web Interface that delivers the look and feel, usability and performance of a desktop application.

Does the Web interface have the same functionality as the Windows client?
Yes - All of the major functionality such as Add/Delete Subnets, Edit IP Records, Grouping & Sorting, Host Discovery, Database Search and Reporting are available directly from the Web Browser.

Security

How do I authenticate user login?
Secure login access is provided by Microsoft Active Directory authentication, as well as Native Easy-IP user security. This ensures compliance with corporate security standards, such maximum password age, minimum password length, and password complexity.

Can I encrypt the network traffic between the Easy-IP Server and Clients
Yes, encryption can be enabled via the server settings.

Can I compress the data between the Easy-IP Server and Clients
Yes, data compression is enabled by default and can be controlled via the server settings. 

Can I restrict access to certain users?
Easy-IP provides access control lists so that administrative users can delegate responsibility for IP address management to other users, regardless of location. Users can be assigned read-write, or read-only access to the database. Access rights can be granted based on specific subnets or IP address ranges.

Databases

What database platform does Easy-IP support?
Easy-IP is powered by Firebird SQL, an industry-standard, low-maintenance, self-tuning SQL database engine, that requires no assistance from a dedicated database administrator.

Is the database ODBC compliant?
Firebird SQL is fully ODBC compliant allowing for integration with other databases such as Sybase, Oracle, MS SQL, Access, MySQL etc.

Import/Export

What kind of Import/Export Facilities does Easy-IP have?
The Easy-IP timesaving import facility can be used to incorporate existing IP information from Excel spreadsheets, or CSV text files. The intuitive Import Wizard walks you through the process, checking the import file and reporting errors.

What types of data export does Easy-IP support?
Easy-IP exports data to XML, HTML and CSV.

What type of information can I import?
Any field you define in Easy-IP, such as location or contact name, can be populated from a text file or spreadsheet using the custom import facility.